MAYAEach line states the provider, its country, the feature concerned, and WHEN it receives data. A provider receives nothing until you use the feature that calls it. This list is updated before any new use. The publisher, TW MICRONICS SARL, is answerable for these providers; any question goes to [email protected].
1. Hosting
- Hostinger International Ltd. — Netherlands (Meppel, Drenthe) — server hosting the application, databases and files — at all times
2. Artificial intelligence
⚠️ What is sent is the conversation or the data being processed. None of these providers trains a model on your data under our usage terms.
Images, videos and stock photo banks are not part of the plan: they use YOUR own keys, set on the "Your service keys" screen. Those providers are then your providers, not ours.
- OpenAI — United States — assistant answers, transcription of received voice messages, voice replies, image generation — on every assistant answer and every received voice message
- Google (Gemini) — United States — FALLBACK for some text features when OpenAI does not answer — rare: 23 calls over the last 30 days, against nearly 50,000 at OpenAI
3. Mail and channels
- Microsoft (365 / Graph) — European Union or United States depending on your Microsoft subscription — sending and receiving your company emails — if you connect your mailbox
- Meta (WhatsApp, Messenger, Instagram) — United States — receiving and sending messages on these channels — if you connect one of them
- Telegram — United Arab Emirates — receiving and sending Telegram messages — if you connect a Telegram bot
5. Payments
⚠️ We store NO card number: it is entered at the payment provider, never with us.
- NotchPay — Cameroon — Mobile Money and card collection from your customers, and your own subscription — if you collect online
- Stripe — United States / Ireland — card payments outside the Mobile Money area — if you enable it
6. What we do not use
No third-party analytics on the application (no Google Analytics or equivalent), no ad network, no data broker. The only cookies set by the application are the sign-in and language ones, described on the cookies page.
7. Changes
Before adding a sub-processor that would receive data from your workspace, we update this page. If the change affects a feature you use, you are notified by email.
Questions or objections: [email protected].