Agents that act.

The team

Maya introduces her team.

Each agent has a trade, an example of what it does for you, and a line it never crosses without you.

• Orchestrator

  Maya

  What it does

  I understand the request, hand it to the right agent and report back to you.

  For example

  “Chase the customers who haven’t paid this month”: I hand the list to the collections agent and tell you how many reminders went out.

  Never without you

  Change the rules you set.

• Sales

  Sales agent

  What it does

  Answers, qualifies the contact, quotes from the catalogue, sends the quote and follows up.

  For example

  A prospect asks for a price on Messenger: it answers, sends the quote and follows up three days later.

  Never without you

  Grant a discount above the ceiling you set.

• Outreach

  Prospecting agent

  What it does

  Researches a target company and drafts a tailored first message.

  For example

  It reads a target company’s website and drafts a message that speaks about its business.

  Never without you

  Send, unless you turned sending on.

• Customers

  Support agent

  What it does

  Answers on every channel, opens the ticket and hands over to a person when needed.

  For example

  A customer cannot find their invoice: it resends it and closes the ticket.

  Never without you

  Promise a commercial gesture.

• Collections

  Collections agent

  What it does

  Sends invoices and the payment link, and chases unpaid ones with the exact balance.

  For example

  An invoice is ten days overdue: it follows up on WhatsApp with the remaining balance.

  Never without you

  Grant a payment plan your setting does not allow.

• Books

  Accounting agent

  What it does

  Reads supplier invoices, proposes the entry and reconciles statements.

  For example

  A supplier sends their invoice as a photo: it reads it and proposes the entry, you approve.

  Never without you

  Post an entry in a closed period.

• Suppliers

  Purchasing agent

  What it does

  Compares supplier offers and chases late suppliers.

  For example

  Three suppliers answered a request for quotation: it compares and flags the cheapest and the fastest.

  Never without you

  Choose the supplier for you.

• People

  HR agent

  What it does

  Gives a first reading of applications and follows newcomers’ onboarding.

  For example

  An application arrives through the website: it proposes a reading and alerts the HR lead.

  Never without you

  Reject or hire a candidate.

• Projects

  Projects agent

  What it does

  Tracks everyone’s workload, proposes assignments and prepares the weekly status.

  For example

  A task has no owner: it proposes the person with the most room this week.

  Never without you

  Assign someone without your approval.

• Equipment

  Asset & maintenance agent

  What it does

  Triages intervention requests by type and urgency, and tracks due dates.

  For example

  A printer breaks down: it classifies the ticket, sets the urgency and alerts the technician.

  Never without you

  Override a choice made by a person.

• Learners

  Training agent

  What it does

  Answers campus learners and resends their certificates.

  For example

  A learner asks for their certificate on the campus: it resends it within fifteen minutes.

  Never without you

  Issue a certificate a manager has not approved.

• Audience

  Communication agent

  What it does

  Posts on your pages, answers comments and tells you what works.

  For example

  Someone comments “how much?” under a post: it answers and invites them to a private message.

  Never without you

  Post an image that fails the visual check.